The app stopped behaving correctly. What can I do?

If you encounter a problem, report the problem to us, and also try one of the following potential workarounds.

Quit and restart the app:

  1. Press the Home button on your device to return to the home screen.
  2. Press the Home button twice quickly, to see all of the recently run apps at the bottom of the screen. 
  3. Swipe the app screen up until its screen and icon are removed.
  4. Press the Home button once to return to the home screen and restart the app.


Turn off and restart your device:

  1. Restart your device by pressing and holding the power button until you see “Slide to power off.”
  2. Slide to power off.
  3. Press the power button to restart the device.


Update to the latest iOS version for your device:

Use the Settings app or Connect with iTunes on your computer to update to the latest iOS version. If there is a more recent iOS update, follow the instructions for updating your device.


© Brian Arnold 2017