The app won't save new journal entries, or exits when I try to view a journal entry. Please help!

If you use the Divine feature and it indicates that it is unable to save the journal, please wait for several minutes and try again. If the problem still isn't resolved, you may need to turn off iCloud sync for the journal. If, instead, the app exits when you try to view a journal entry, iCloud sync may still be causing you headaches.

To turn off iCloud sync, leave the app by pressing the Home button once, then press the Home button twice quickly to view recently running apps at the bottom of the screen. If you are using iOS 6 or earlier, tap and hold the app icon at the bottom of the screen, then tap the X when it appears. For iOS 7 or later, swipe up the app screen until it disappears. Press Home again, open the Settings app, scroll down to the bottom, and select the app. Scroll down to Journal options, and turn off "Use iCloud". When this is turned off, a local journal will be used instead of the iCloud-based journal. Press Home again and open the app again.

If you are experiencing this issue, we strongly recommend that you report it to Apple Support. If you are able to re-enable and restore iCloud syncing, the local journal will be automatically merged with the iCloud journal.

© Brian Arnold 2018